FREQUENTLY ASKED QUESTIONS

Q: How many sample sales do you have a year? About 2-3 sales a year.

Q: In what cities can we find your sample sales? Past cities include San Francisco, Los Angeles, and Portland, Oregon. We also have an online sample sale once a year.

Q: When do you release information about your next sample sale? We post the details of the next sample sale on our website as early as 6 months in advance. Join our mailing list to make sure you never miss a single sale.

Q: What are your purchase policies? All items purchased at our sample sales are final. No returns or exchanges.

Q: In what condition are the products? The majority of the products at our sales are overstocked, brand new, first-rate merchandise. However, there may be some products that are not new or perfect merchandise. These items may be used/returned/open box, handled floor samples, or goods with production errors. For our online sales, we will make a note of the quality of the product plus any flaws we are aware of. For our city-based sales, we strongly recommend that customers review all merchandise before buying.

Q: What forms of payment do you accept at the sale? We will only accept credit cards at the sale (Visa, MasterCard, Discover and American Express). No cash or checks please.

Q: I'm a independent designer or shop owner. How can my goods be included in your sample sales? We're always looking to offer consumers a variety of independent designers and their products. Contact us for more info.